Shipping and Delivery

We can deliver to almost anywhere in the World*.

We endeavour to despatch orders within 1 to 2 working days of receipt of your order. There may be additional processing delays over the Easter, Christmas & New Year periods, so please check with us if in doubt. We offer a range of delivery options depending on the size and weight of your parcel. Our primary options are Royal Mail 24, Royal Mail 48, Royal Mail Special Delivery and UK Mail Couriers. All deliveries are subject to stock availability.

Any charges, costs and expenses incurred after despatch are the responsibility of the purchaser.

All shipping costs are plus VAT at the prevailing rate.

Courier: A signature will be required on delivery, so there needs to be an adult available at the delivery address. If no-one is at the address, the courier may attempt to deliver to a neighbour. Further delivery information may be stated in the comments box at checkout however we are unable to guarantee any specific actions in relation to this.

Special Delivery (Royal Mail and Courier). Where Special Delivery is selected, orders placed before 1.30pm will be despatched on the same working day subject to stock. If we are unable to despatch your order we will contact you using the contact details provided.  

Shipping costs:

UK Mainland plus VAT: excludes UK Highland and Island Postcodes (see list below)

Service

Delivery (after despatch)

Guaranteed

0 - 0.5kg

0.5kg -1.5kg

1.5kg – 3kg

3kg – 10kg

10kg – 20kg

Royal Mail Standard 48

2 working days

No

£2.50

£3.30

£4.15

N/A

N/A

Royal Mail Standard 24

1 working day

No

£3.00

£3.80

£4.65

N/A

N/A

Royal Mail Special Delivery

Next working day (before 1pm) order before 1.30pm.

Yes

 £10.00

 £12.50

 N/A

 N/A

 N/A

Courier

Next working day

Yes

N/A

 N/A

 £9.00

 £9.00

 £15.00

 All shipping plus VAT

Shipping costs:

UK Highlands & Islands

Service

Delivery (after despatch)

Guaranteed

0 - 0.5kg

0.5kg -1.5kg

1.5kg – 3kg

3kg – 10kg

10kg – 20kg

Royal Mail Standard 48

2 working days

No

£2.50

£3.30

£4.15

N/A

N/A

Royal Mail Standard 24

1 working day

No

£3.00

£3.80

£4.65

N/A

N/A

Courier

Next working day

No

N/A

N/A

£17.50

£25.00

£30.00


All shipping plus VAT

Shipping costs:

 Europe and Rest of World* see note 1 below

Weight

Europe

Rest of World

Samples

£2.95

£3.95

0 – 0.5kg

£8.50

£9.75

0.5 – 1kg

£10.55

£12.95

1 – 1.5kg

£12.95

£16.50

1.5 - 2kg

£15.00

£19.75

2 - 4kg

£20.00

U/R

4 – 6kg

£22.00

U/R

6 – 8kg

£24.00

U/R

8 – 10kg

£26.00

U/R

10 – 12.5kg

£29.00

U/R

12.5 – 15kg

£32.00

U/R

15 – 17.5kg

£35.00

U/R

17.5 – 20kg

£38.00

U/R

U/R - Upon request - Please email for details.

Back Orders

If an item is not in stock, we will back order it for you, unless the item has limited availability, and therefore cannot be back-ordered. You will always be contacted (if the delay is likely to exceed 5 working days), with the option to remove this item form your order or cancel your order if you would rather not wait. If you wish to remove the item or cancel your order, a refund will be made or the full value of the order if the whole order is being cancelled.

Missing Delivery

If your order hasn't arrived please contact our customer services team via the Contact Us page.

Royal Mail 24 & 48 Deliveries. Please note that these are not guaranteed services and may take longer to arrive. If you have not received the delivery within 3 days of the expected delivery date, (after notification of shipment) you will need to check that it has not been left at the local sorting office before contacting Point North Profabrics Customer Services. It may be necessary to wait up to 10 working days before it can be assumed that the delivery is missing. If it is important that delivery is received within our normal delivery terms, we would recommend using the Special Delivery or Courier service.

* note 1 - We reserve the right to cancel orders and provide a full refund where a delivery service is not possible or financially viable.